Freight Charges?

* FREE for all orders to most parts of ​Australia.

  • Delivery is usually free for all capital cities (except Darwin) and most of the large towns across Australia. For some rural areas, a delivery fee may be applied. We will confirm the delivery fee with you before dispatching your order.

* For residential deliveries we request an authority to leave goods in a safe place if customers aren't at home, so a re-delivery fee isn't incurred.

* For more information on delivery & logistics please contact one of our friendly customer service team today by calling 02 8809 3402 or via email info@auspacificgroup.com.au


How long will my delivery take?

Deliveries are done Mondays to Fridays. All days below refer to working days.

 

Sydney: Overnight

Brisbane: 1-2  days

Hobart: 3-5 Days

Darwin: 5 - 9 Days

Melbourne: 1-2 days

Adelaide: 2-3 days

Perth: 5-7 Days

Rural NSW: 2-4 days

Rural QLD: 4-6 days

Rural TAS: 4-6 days 

Rural NT: 6-9 days

Rural VIC: 3-5 days

Rural SA: 4-6 days

Rural WA: 6-8 days

 

Note: The above delivery times are guides only. While the most of our deliveries are done within those times, they cannot be guaranteed.

 


Do you make special freight arrangements?

We value our customers. Special freight arrangements can be made to ensure you save money and receive fast, accurate deliveries every time. We are looking forward to assisting your business, so to discuss your special requirements and ensure you get the best deal contact us today.


What about oversized, bulky & hazardous items?

Oversized, bulky, hazardous or dangerous goods may incur addition freight charges. If there are any additional charges, you will be contacted for approval before dispatch. If you do not approve of the additional delivery charge and do not want to go ahead, just cancel your order. We understand some goods in Australia are uneconomical to freight, especially to remote areas.


Do I have to sign for my delivery?

Couriers do require a signature on delivery. However for residential deliveries we request an authority to leave goods in a safe place if customers aren't at home, so a re-delivery fee isn't incurred. To avoid any issues with delivery it is advised to specify a business address.